Reviews about Santa Ana Spur. (Restaurant) in Cape Town (Western Cape).

Santa Ana Spur

2359 Customer Reviews

91 User Comments

Restaurant

Family restaurant

Breakfast restaurant

Hamburger restaurant

Steak house

Shop 280, Victoria Wharf, Breakwater Blvd, Victoria & Alfred Waterfront, Cape Town, 8001

Details

Information about Santa Ana Spur, Restaurant in Cape Town (Western Cape)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

Map

Opening hours for Santa Ana Spur

Peak visiting hours

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Santa Ana Spur

N. C. P.

Thank you Yolanda and Emehle for an amazing experience. Compliments to the chef for the Chicken Schnitzel meals which were outstanding, best by far in a very very long time. Definitely my Spur of choice👌

R. P.

We had a pleasant visit to the Spur at the Waterfront. There was a minor issue during our meal, but the manager, Thulani, came to sit with us at the table and made us feel truly welcome. He handled the situation with such professionalism and ensured we felt heard and valued. Thanks to his excellent service, we will definitely be returning.

P. S.

I recommend, the food is of good quality but I've eaten better.

E. M.

This indeed a family friendly restaurant. Like every other Spur you can celebrate your birthday, special events and casual family outings. It can get quite busy and you might have to wait in line for a while. I ordered a crumbed vegetarian burger with fries and onion rings. I don't know how but those onion rings are just great. They are crispy and delicious. The Oreo milkshake was okay. It can get really busy and loud but you can choose to either sit outside or inside. You can also enjoy the scenery at V&A while you enjoy your meal.

M. A.

The Family Restaurant Franchise of South Africa! There must be now 4 to 5 Generations that experienced the feel good food that the menu promises. I can never shake off the oily, sticky sensation when my hands touch the tables or menu, it doesn't matter to which Spur in SA I go, it seldomly feels super clean. Service is friendly, food has always the same, solid quality, choose your rumpsteak, burgers, surf and turf, have a beer or milk shake and enjoy! Well situated at the Waterfront, often busy, which means that you sometimes have to compete for your waiter's attention.

T. A.

Sitting outside gives you beautiful scenery of the waterfront. May be windy sometimes but definitely worth it. Food wasn't too great, but the view made up for it.

N. B.

Leko was an amazing waitress! So attentive, friendly, and efficient. What a great lunch with a fantastic view of Table Mountain!

S. M.

This Spur franchise is at a great location with good views and a great vibe. Enjoyed my food but I didn't enjoy the way the onion rings were made at this particular Spur. We also sat outside and kept on being bothered by sea gulls wanting us to throw food their way but otherwise the service was good and the food was too.

N. N.

The food was great but the problem is the person who was serving or helping us was treating so bad he chooses for us the meal to he didn't want to wait for us to choose for ourself and we were so disappointed his name is bandile

J. B.

Food was great. The staff is friendly and efficient.

P.

I went to their waterfront outlet. It was super crowded and we had to wait to get the fable Staff is all over the place. I think their services needs improvement. If you are a vegetarian, there are very limited options. I ordered the veg roll which was sold out. I finally had salad and ordered some loaded nachos. Nachos were burnt, I had to return it and the staff refused to accept that there was a problem with nachos served to me Very disappointed with their services.

J. M.

Always busy but stunning awesome food. Very busy and full but still quick service

A. J.

Thank you so much for the splendid service from Yolanda, one of the managers in duty.The waitress we had was also wonderful. I am not always a fan of spur food but They stand for being a wonderful family restaurant, my son was attended to each member of staff was so friendly. So many families were at Spur on this day. Thank you so much Santa Ana for a wonderful experience.

A. T.

Spur is always my go-to when I can't decide on a place to eat. I love the waterfront atmosphere. I have been there more than 3 times with my family. You kids are safe in the play area. My son loves spur and it doesn't disappoint

P. T.

Best view of table mountain, amazing staff and delicious food.

K. Z.

Went for breakfast with my kiddo. Great service. Early quiet morning in the school holidays. Has great safety precautions for the kids.

S. J.

I was very impressed with last night's service after having a bad experience 2 weeks ago. The manager was amazing and the waitress was really good. It was an amazing valentine's day supper. And I'm glad I chose to re visit this spur branch. I'm looking forward to future dine ins there.

A. A.

The waiter, Sive, was an excellent waiter. He organised to have our tables seated outside. We were 7 in our group. He was fast, efficient, friendly and has a great sense of humour.

D. K. M.

My visit to Spur Santa Ana Steak Ranch was a delightful dining experience that exceeded my expectations. Situated in a charming location, this Spur restaurant offered a warm and inviting atmosphere that was perfect for a casual meal with family or friends. One of the standout features of my visit was the exceptional hospitality and friendliness of the staff. From the moment I walked in, I felt welcomed and well taken care of. The service was prompt and attentive, adding to the overall enjoyment of the dining experience. As with all Spur Steak Ranches, the menu at Santa Ana was a highlight. The variety of options, from mouthwatering steaks to burgers and ribs, ensured there was something to satisfy every craving. I was particularly impressed with the quality of the food - the steaks were cooked to perfection, and the flavors were outstanding. The restaurant's cozy ambiance and comfortable seating made it a great place to relax and savor the meal. The family-friendly environment was evident, with a play area for children that kept the little ones entertained while we enjoyed our food. Additionally, the value for money at Spur Santa Ana Steak Ranch was exceptional. The generous portions and affordable prices made it a budget-friendly choice without compromising on taste or quality. In summary, my visit to Spur Santa Ana Steak Ranch was a fantastic dining experience marked by exceptional hospitality, delicious food, and a warm atmosphere. Whether you're a steak enthusiast or simply looking for a welcoming place to enjoy a meal, this Spur restaurant is a top-notch choice that guarantees a satisfying and enjoyable dining experience.

H. A.

The service was good and the view overlooking the the Harbour makes it an awesome Spur location.

n. m.

The portion of the food is really good and the food tasted great, no wonder it was way too full the past Saterday.

M. H.

Lovely atmosphere and we had a friendly waiter.

s. k.

We were invited back to the spur due to the past... Me and my wife had the greatest time... tonight was the definition of great/ quality service as well as, exceptional food and the atmosphere were extremely calm/free/happy (exactly what you expect when you decide to go out after a hard days work)... After we had a great meal we decided to have a chat and we had no distraction no complaints nothing but praise SANTA ANA SPUR (WATERFRONT) You guys are the best honestly not a single bad thought or critic towards the food or staff... Thank you for your awesome hospitality and friendly warm greets and smiles (from the time you step in the door). Thank you to Yolanda who always checks up on not just us but everyone around where she walks. Keep up the good work and keep the bar of quality high... you guys make us hard working people happy to visit your restaurant Once again thank you We will definitely see you guys soon

T.

This is quite an amazing Spur! Amazing playground for the kiddies, friendly manager, the only reason for 4 stars is because their Free WiFi has a 500MB limit. I recommend going on a Monday for a burger special, then getting the waffle special which is also on a Monday for about R100 in total.

C. U.

It was busy, though my waiter was super friendly and profesional......ice cream was the best start of 2023!

S. A. M.

Thry allow baby showers here and you can book as well. It was absolutely amazing. The best time of my life.

H. B.

Got orders mixed up. Manager was great . I think they could not handle the amount of people and orders hence the confusion with the orders. We were a table of 12 still not an excuse.

H. F.

Friendly staff, quick service, incredibly cheap, pretty view of the Waterfront at night. Quite quiet at the time we went - more than half empty. We had chicken schnitzels with side dishes. Very good value. Absolutely nothing to complain about.

K. P.

Went there Friday around 7pm after a nice walk on the promenade. Food was okay, service was poor, especially considering there were not busy at all. After all its the Waterfront. Had to ask the waitress for my beer on 4 separate occasions, to still have not received it. Once I asked for the bill, she realized and asked do I still want the beer, to which I responded no. No music playing, no vibe. Doubt I will be back there again.

A. F.

A packed restaurant, yet unbelievable service and food. We'll done to the team.

L. L.

Awesome date night experience

c. s.

On a blustering winter day, lunch at Santa Ana Spur was warm, enjoyable and exactly what I needed. The food, service and atmosphere was great.

P. v. E.

Love this spur, one-off of our favorites, we will return in December 2022 Good Food, Good view. friendly staff. Net Lekker!

A. C.

Excellent service at Spur this evening, food was amazing and we had the best waiter! Odwa really brings all of the good vibes and humour, will definitely be back just for his service!

S. G.

Overall not bad, Wife ordered a cheddamelt steak and had to return due to a bad cut and sinew. She was pleased with the exchange. I had the 8 Durky wings and the cheddarmelt steak I ordered for myself. Son had smileys and viennas and kiddies burger and finished it. Great staff attendance and understanding. View is great. Definitely recommend!

A. D.

Thank you Jonathan for the fantastic customer service! we had a good evening.

L. O.

The food was AMAZING, however, we did not appreciate the waiter requesting to add a 10% tip to our bill for the service. He literally put us on the spot, and because I did not want to seem rude, I agreed to him adding the 10% to the bill. I feel like the customer should be allowed to tip as they feel, and not be subjected to tipping a certain amount. We were only two people so it is not as if he had 10 people at our table to serve.

v. d.

The ribs served where not cooked, when communicating to the manager she mentioned they where extremely bust and the kitchen staff decided to serve pre cooked ribs not completely done. The fish fingers that my little one ordered where chard

N. M.

Enjoyed ourselves. Good service and good food. The fried food still had a bit too much oil but it was good. Very noisy though which is to be expected when full of kids. There's a kids play area.

E. O.

Great service and good food 👌🌹

T. N.

Had a lovely day there with the people who served us exceptionally well and the great ambiance

F. B.

I’m gluten intolerant and there was almost nothing on the menu I could eat. Would’ve been nice if all the items on the menu had a sign on it so I could see if it contains gluten or not.

M. M.

Went on a month end Saturday morning and the place was not that busy but it seemed like the waiters and management were flustered. I had to wait 20 minutes with no sign of a waiter only to see other guests seated, drinks brought and food served while I was still sat waiting. The lady at the front desk did apologise after I complained and made up for it. But most likely I won't visit again.

A. W.

Celebrated the 1rst birthday of friends daughter.What lovely service we received.

R. F.

Always a chilled and laid back experience with whole family. Excellent customer service and value for money

G. V.

Good afternoon Yolanda A big thank you to you and your team making my family's visit at Spur Waterfront a truly amazing experience. The food was good but your engagement with my family was truly special. I loved it since we were about 15 people. It was my daughters matric party and your team was singing and dancing for her like never before. Draughts on the house... C'mon man! What special service. Thank you so much! Keep up the team spirit. God bless

H. U.

Soo good... Mum loves it, kids loves it... Good food and good prices

J. L.

I hadn't been to Spur in about 5 years and decided while walking around the V&A to grab a quick meal. I was completely blown away by the level of service, probably the best service you will receive in the Waterfront. The Buffalo Wings were cooked to perfection and arrived hot and tender. Will definitely return to this Spur branch soon for another great experience!

J. A.

The service was slow when I went (Sunday afternoon). The food was good and the service was good. It didn't take long to receive our order once it eventually got placed.

R. v. s.

Thank you so much for such wonderful service. So often bad service effects a whole dinner. I really appreciate the way my partner and i were treated. Can't wait to return and eat my favourite spur meal! The goodie burger :D first spur after 10 years of loving it and Going, have I received such excellent service. Thank you Benjamin. -Roxanne.

j. g.

We went to the spur last night. My whole family has food posioning. Waiter was slow. Cutlery was dirty. I understand that it is valentine's day, however I expected more from spur that is in such a centre as v and a. The waiter kept forgetting about us. I still tipped her properly. She was "spinning" and had no help. I felt so sorry for her. Next time we will rather pay a little more and go to another restaurant that does not have alot of trainees on the floor.

N. m.

The waiter is top quality, I can't remember the name but served the Qhamani booking . It was 10 kids n two adults. And she made it seamless and top quality. She deserves a raise or a supervisory position. She knows what customer service is.

C. M.

Typical Spur food which is great if you have small kids. There's a play area which is monitored by someone. Nice view if you sit in front.

А. М.

Fresh meat dishes. Always very tasty and fairly quick service. The disadvantages of the changes in recent years include the rather cramped arrangement of tables.

R. G.

R. O.

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