Reviews about McDonald's Rosebank. (Restaurant) in Johannesburg (Gauteng).

Name: McDonald's Rosebank
Address: Glenhove Rd, Melrose Estate, Johannesburg, 2196, Johannesburg, Gauteng
Telephone: 011 788 4476
Price range: €€
Rating: 4.0

McDonald's Rosebank

7184 Customer Reviews

97 User Comments

Restaurant

Hamburger restaurant

Family restaurant

Fast food restaurant

Takeout restaurant

Glenhove Rd, Melrose Estate, Johannesburg, 2196

View all user comments

Details Map Opening Hours Customer Reviews Contact Images

Details

Information about McDonald's Rosebank, Restaurant in Johannesburg (Gauteng)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

Map

Opening hours for McDonald's Rosebank

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Peak visiting hours

Sunday

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3

Monday

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3

Tuesday

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3

Wednesday

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3

Thursday

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3

Friday

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3

Saturday

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
0
1
2
3

Reviews of McDonald's Rosebank

V. S.

We had a crazy experience in the drive through early hours of Sunday morning. Drunk and dangerous lady drove through the queue, bashing a car and blocking the drive through. It was a scary situation and I certainly won't be hurrying back there late at night.

F. d. C. F.

Their service is always amazing, a good atmosphere and viber from one of the lady there in the name of Winnie ( she deserve 5 🌟)

M. D. V.

Excellent service by management and staff. The onky issue I had was with the lady runing the till that had an attitude and refused to give me change. The foid us fresh, but the drive through is extremely busy.

M. A.

Couldn't get my favourite nazo Chilli beef, they didn't have Chilli sauce.

n. b.

It's all fresh ingredients unlike some mcD's where the lettuce looks like yesterdays

T. S.

Petunia is a Gem and very professional and helpful. Very friendly as well.

I. M.

The drive thru line was long as always but they have one of the best services they stationed two employees with a gadget to help as many cars as possible

K. H.

Very quick tasty food

m. D.

Great experience and the stuff in friendly.

A. v. N.

Worst drive through! Am I not being heard or not understood? Everyone in front of me & everyone behind me can hear me... People on the pavement can hear me asking for a-large-fries-please... Is this outlet not doing well enough to fix the intercom? Or plant something to mask the traffic sound & make orders audible¿? Yeesh

T. N.

When I go to Mac I always find good that is when I am hungry or if I need I go to mac

T. T.

Beautiful fast food joint right next to the Rosebank Gautrain and the Rosebank mall. Fabulous service, the staff greets you at the door and helps you take orders using those new self services ordering machines. I loved every moment of being there. You have an option of having the food brought to your table which made me feel a lil bit special. Loved being at this macdonald. Keep up the amazing work guys i will absolutely come back to dine some more. Thanks

R. v. S.

I was pleasantly surprised by the staff. They we're extremely helpful, knew their job really well and are really friendly. Place was clean and inviting.

J. T.

It was,in fact, the Woolworths Quick Stop shop, in the Engen Garage Complex, Oxford Road that I visited, and from where I bought an item before meeting a friend. It was almost four hours later that I discovered my purse was missing from my bag! I remembered I had taken it out in the Woolies shop, in order to repack, and create space in my handbag, and realised I must have forgotten to replace my purse! My friend and I returned to Woolies. The Manager, Mr Rousseau and a member of staff, Siabonga, were sympathetic, kind and helpful. On investigation, it was discovered that my purse had been handed in to the cashiers, and it was returned to me intact. So grateful to all at this centre for their thoughtful and kind assistance

P. L.

Service is a bit too slow, even after using the self-service function. Parking is full as the place can get quite busy. Food is good, and they have a nice but limited variety for vegetarians.

T. P.

Though they are extremely slow and got my order wrong, the one guy took the initiative to correct it for me with a smile. Thank you that. I need to say that it took an hour for all these which is excessive for a fast food eatery… this needs to improve

N. S.

Great,fast service. Friendly staff and tasty meals. Only had one bad experience where they gave me an old chillicheese burger that had probably been sitting out but other than that,I'd recommend McDonald's Rosebank. It's my go to.

E. S.

It was McDs, but the autoserve touch screens do not make complete sense and finding certain items is not easy.

S. V.

This McDonald's has by far the best service I have ever seen from any McDonald's in South Africa. They have a convenient and easy to use ordering system to keep ques short. They also have table service. The staff are very friendly and my order was ready within 5 minutes. Keep up the good work ☺

N. G.

The manager and all the staff were very nice and the manager was patient and also clued up about the offered products. Am just sad I forgot her name. Thank you for a wonderful service guys and yummy food.

S. S.

Love their service and the ice-cream is delicious

S. B.

I visited the Rosebank McDonald store at lunchtime. I walked in reluctantly, expecting a line, irritation and slow service. The new tech ordering screens (not sure the exact name) made it easy and quick, and pleasant. Was out of the store in a couple of minutes...

J. R.

Food is fine however service not great. Before sitting I saw the table was dirty and I told the lady behind the counter that it was dirty and we would need a cloth so it can be wiped. She put the cloth on the counter and said heres the cloth for me to wipe it. First timer for me but in all fairness I didnt tell her to get someone to clean it but really didn't think she was going to allow a customer to clean someone else mess on a table. This MCD doesn't have a kids playground and closes by 10pm for walk ins.

S. A. I.

They didn't complete my orange and chicken strips

K. S.

It's a McDonald's so you're getting what you expect. This branch seems a bit heavy handed on tomato sauce though. Gets pretty busy too

J. v. W.

Quality isnt great when its peak lunch time... otherwise they pretty good most of the time. Service is fast, self service is a great addition.

R. M.

Pleasant but amazed at the the vast difference in clientele. From a well dressed birthday group to students to beggars from the street that bought a single coffee and rummaged through the in-store bins.