Reviews about The Point Hotel & SPA. (Hotel) in Mossel Bay (Western Cape).

The Point Hotel & SPA

849 Customer Reviews

95 User Comments

Hotel

Hotel

Point Rd, Mossel Bay, 6500

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Information about The Point Hotel & SPA, Hotel in Mossel Bay (Western Cape)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

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Reviews of The Point Hotel & SPA

A. T.

Wonderful hotel and an even wonderful view. Worth the money! Chef Sundar arranged some really delicious food, which included our favorites, such as home cooked dal-rice, paneer, dosa, uttapam, and hot chai. Would recommend anyone coming to Mossel Bay to stay here. For the food, the views, and for the hospitality of Chef Sundar!

s. s.

We were group of 45 people from India, Agood hotel with superb sea views. Awesome experience.

N. R. M.

It was the most beautiful property I’ve ever visited, I loved every moment I spent there. 4 days seemed like 4 hours☺️

a. s.

Very good location.enjoyed the indian ocean every moments and just @100 m approach able.

J. H.

We took a couple of honeymoon suite rooms for our stay. The rooms were large and clean with great views. The property does need a refurbishment, but for one night we had a good experience. Bathroom was huge. Internet was OK but TV in both rooms was unwatchable and strangely seemed to both be set in store/ retail mode.

K. M.

This is Kalpesh Mehta came here through GEM tours. GEM all services including tour guide Manish Bhai cooperation and guidance is good. Food all the way very fantastic all supported staff Parimal Bhai, Jaybhai, Rajesh bhai and in house staff are too too good. I strongly recommend to have tour with GEM. Now onwards i will always go by GEM. My next destination with GEM will be Maldives and Japan.

D. M. B.

Best overnight stay ever! Friendliest staff always ready to help with a smile. I would recommend this place 100000000 times over. Also thank you for the special lady who upgraded our room to give us a view that we will never forget.

D. l. R.

Great location and views. Restaurant management are tops. Great service and healthy breakfast. Thanks ladies! Bed in 507 was terrible. Should have been replaced years ago. Lift to 5th floor out of order. Was not informed upfront otherwise I wouldn't have booked another hotel (back problem after operation). Can't get closer to the ocean though. Will visit again (lift and bed depending!)

P. M.

My experience was so bad we ordered food and about 15 later we were told that what we ordered was out of stock and after 20mins later we were told something different was out of stock .when the food finally came it was raw after an 1:30 Mins

S. A.

The location is fantastic , can’t get better . Food and service was great . Rooms decent and comfortable but can be improved .

K. W.

Perhaps the best location seen in life, stating this after traveling to more than 50 countries. Best food,best staff,most safe area of Africa,spacious róoms,v had a lovely balcony,ocean was so close that we can listen to music of waves even while we were sleeping on our bed.seen so many whales, dolphins.must see destination for fun & nature lovers.

G. U.

Great views. Rooms immaculate. Fantastic location.

S. M.

Grubby & disappointing.||we will never be back!!! EVER.||Black mould in bathroom. Aircon out of order.||Outdated furniture.

T. T.

It is ok for the price. Think of it as an upmarket hostel and you will get the picture. It is a bit shoddy, but reasonably clean. Staff are very nice and friendly and breakfast is large and tasty. Lift / Elevator and the spa were both out of service in Nov 2022. The location is incredible, you'd struggle to get this close to the seashore elsewhere! Not recommended.

T. &. B. R.

We went to visit them during the week. The staff are friendly and the location is absolutely beautiful. Housekeeping is lacking quite a bit. Rooms are not on par with what you would expect for the price you pay. Our bathroom door did not work and the bed was incredibly uncomfortable. Curtains need replacing, toilet brush holder was very dirty, mold in bathroom and curtains, empty plastic container inside our bathroom drawer that must have been left there by someone else but never cleaned out. We really had a lovely time but I do feel the hotel does need an upgrade and better housekeeping as the rates are not cheap.

K. H.

Excellent location- right on the beach. Had a great breakfast 😁Lovely staff. Would definitely come back.

P. M.

THE POINT HOTEL ONE OF THE BEST HOTELS IN MOSSEL BAY ESPECIALLY THE LOCATION IS ULTIMATE WORTH STAYING IN THIS HOTEL AWESOME EXPERIENCE

t. r.

Beautiful views, fantastic location. Staff very attentive and friendly. Decor and general condition needs some work!

S. K.

I would like to say thank you for Colleen and the team.The receptionist was friendly and on point when we arrived with a smile.From check-in to checking out the place was just close to our hearts.The room was spotless clean and to top that was the balcony with a sea view on the 5th floor.Full breakfast with very helpful staff. Thank you again for hosting us. Sam kannemeyer

B. P.

Great location, friendly staff,beautiful location with amazing sea views..awesome buffet breakfast..efficient waiters/chef.. loved our stay. Hotel rooms needs a little TLC. Extra care and supervision on housekeeping especially.. no secure parking- can be problematic at times. Otherwise a great experience. I will most definitely book again.

S. P.

A beautiful property with mesmerizing views of the ocean and lighthouse. Superbly maintained property inspite of being so close to the shore. The Indian breakfast served was awesome and beyond expectations abroad.would recomend all Indian tourist to stay at this property for a wonderful experience of Indian hospitality.

L. S.

Location of hotel is very good view from the rooms are good. Services food , staff is also too good excellent Rooms are good all facilities are there

T. D.

very nice view, superb food and lots of activities nearby… loved the area, best area for leisure! point hotel had very good services, keep it up

A. L.

Very nice clean and spacious suite. It was nice and warm as well. In summer I will not want the same room as it will be boiling! The toilet behind the bathroom door was a bit funny as I initially thought that there wasn't one at all.

p. d.

The best thing about this hotel is the view. It is so so beautiful and surreal. Rooms are clean and tidy. Overall service is best.

N. A.

Enjoyed the stay there. Bit disappointing the breakfast. Just not what I'm used to. We always stay at 17 on wellington and the breakfast there always tip top. The spa was really good. Had a foot pedi and the lady did an excellent job 👏

S. S.

It’s was superb, very nice manage by gems tour with Manish bhai & Rajesh bhai👌👍

N. C. D.

Gud experience Nice location Gud service

R. W.

We recently had a visit to Mossel Bay and wow was this a tremendously beautiful hotel to stay in!!! The staff throughout was some of the most friendliest people we've ever encountered! The Double Deluxe package was simply amazing with all the unlimited drinks & soothing Spa treatment,this was really worth the value for money. Thanks for a memorable experience. You guys rock!! #HighlyRecommended🙂

A. v. W.

Location, location and the perfect location, clean rooms and super friendly staff. You will find no place in this country that truly tries to make you happy as they do. These guys are clearly struggling to recover from covid and is creating every day small miracles with what resources they have. You can support them, they will take care of every need. 10/10: Thank you guys, you are super heroes!

S. N.

Hotel has stunning views. Love the soft sheets. Cleaning of the rooms should be improved and the Spa needs a revamp

v. m.

Excellent sea view location and can watch dolphins from hotel room

K. S.

Hotel is at one of the best locations in mossel bai

J. M.

Excellent Stay Delectable Food Hospitable Staff

P. B.

Amazing location with beutiful views of waives of ocean from room..excellnt service by sraff n food ..very well managed. This hotel is most epic one. The reason for that is it's last hotel on the road and it's sea facing.

N. E.

I t must be the most underated edge of the sea hotel in Africa. Under a lighthouse surrounded by good restaurants and walking trails and in a mild climate and no crowds. I have traveled to 27 countries and found finally rest. Nico

N. L.

Great ocean view, super convenient location, room a bit dated but compensated by lower price.

J. M.

One of the best places I've visited in the world. Magnificent, highly recommended.

D. H.

Location of hotel is just excellent and we received excellent hospitality. View of lovely Indian Ocean from our room will be cherished for very very long time.

k. c.

Excellent stay. Best location. Good food. A complete holiday resort.

r. a.

Loved it the sound of the sea all night long I loved it and will be back ...the view from our room was amaizing

f. v. d. m.

Stunning views-and great staff we enjoyed our stay..

v. p.

Great stay with excellent view of the Indian Ocean.

T. S.

Superb location, nice reasturent spacious rooms, neat and clean. Courtiest Staff.

M. O.

Had to ask for towels and remote for tv, breakfast coffee was cold.

N. S.

Beautiful view plus Indian chef touch with delicious I Indian food

A. S.

Had a crack ceiling in my room

M. H.

We were informed in advance that there was no longer any cable television (that's not why I came) then two days before arrival we received another email saying that the elevator wasn't working. Now I read here that it has been out of service for 3 months or longer. I think the hotel itself is clean, the room service took the towels but didn't leave any new ones, which has also been criticized by others. There is no hotel parking lot... Breakfast was ok. The best thing is the view. Oh yes, there is no hot water in the shower in the tub 😏

K. K.

The location may be great, but I wouldn't book the hotel again.||In the bathroom, the toilet flush cover had been removed and left on the sink. Not all pillows on the bed were covered. The breakfast was more than poor and the breakfast room seemed a bit dingy. Luckily we were only here for one night.

C. M.

The view is superb over the sea and its waves.... you could watch for hours and hours. It's worth having breakfast on the terrace....||The entrance to the hotel smells musty, the dining room is noisy....||The rooms are very cold, but you can heating them with the air conditioning.||We had a problem with the toilet lid, despite our request for repair, this was only carried out when the guide said something. We had a broken window, no one cared. ||WiFi is only for 200MB.||The breakfast coffee is not good and the buffet mediocre.

P.

During the long drive from Cape Town to Port Elisabeth, we made a pleasant stop in Mossel Bay and stayed overnight at the Point Hotel. A hotel built right on the cliff, with all rooms overlooking the sea. Our opinion is certainly positive: beautiful, very large rooms, good cleanliness, good breakfast and dinner in the lounge with a window overlooking the ocean, staff available, free internet. To be recommended without hesitation.

M. O.

Good hotel, clean, quiet, but, in my opinion, located in a splendid place. From the balcony of our room, very spacious with good services, we enjoyed the view of the ocean and could admire the mega dolphins and dolphins passing by. This alone made up for the tiredness of the long move from Cape Town.

f. l.

the hotel is located a few steps from the lighthouse in a suggestive and spectacular position: I would say that is the only nice thing...||the rooms are sad even if clean, as is the bathroom; the breakfast room and the restaurant are at the entrance and are sad like everything else ||||but it is comfortable and the staff is very courteous: sleeping with the sound of the waves crashing on the rocks is a magnificent feeling

F. Z.

The view from the rooms overlooking the ocean is amazing, it seems as if the waves are arriving straight on the balcony (which offers a table and plastic chairs for outdoor use, where you can also see the lighthouse on the promontory on the right). The breakfast room also overlooks the ocean, and offers a wide variety of dishes. The rooms are large and spacious, full of comfort; they have both a small radiator for the winter months and a fan for the summer months; the bathroom is very large. Internet is paid only, which I find a little out of place for a four-star hotel. In addition to the hotel restaurant there is also a restaurant within walking distance, but the city center is distant and preferably reachable by car. It has a reserved parking lot in front of the hotel, outdoors.

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