Reviews about Phoenix Plaza. (Shopping Mall) in Phoenix (KwaZulu-Natal).

Phoenix Plaza

7177 Customer Reviews

120 User Comments

Shopping mall

Shopping mall

19 Parthenon St, Starwood, Phoenix, 4068

Details

Information about Phoenix Plaza, Shopping mall in Phoenix (KwaZulu-Natal)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

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Opening hours for Phoenix Plaza

Peak visiting hours

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Reviews of Phoenix Plaza

R. D.

Has a variety of outlets. Has been revamp giving a very good look. Easy and convenient to get to. Taxis easily available.

I. O.

This place gets really busy and parking is a real problem as the spaces are tight.. aside from the lack of parking space for this large community. But Blackj Friday bargains were real !

P. R.

An institution in the heart of Phoenix. Serving the community with pride and grace. Great mix of shops catering to your every whim. One of the few places still offering free safe parking. Phoenix plaza is a landmark. Whatever your heart desires, you will find it here. Due to its popularity a host of supporting shops have popped up around the centre. All enhance your shopping experience. Thanks Phoenix Plaza for being there for us.

M. S.

As much as it's small as it seems but it is a nice place to shop a its more of a complex... it's eye caching The design of the building is so amazing...it has a clean environment also Best shops too purchase from e.g Markham, Sportscene, total sport and more

Y. W.

Stayed in Phoenix for one week visiting my sister. Enjoyed our outings to the Phoenix Plaza for eating, buying household supplies, buying airtime at the Pep stores, Blaze for clothes and the friendly staff at Osmans spices

R. S.

The Plaza as it is more commonly referred to, is located in the heart of Phoenix and is anchored by Shoprite. Opened in October 1993, it is the main shopping centre in Phoenix, and as such can be crowded at times. Parking can also be busy as well. Lots of clothing, jewellery stores and places to eat. Prices are very reasonable.

S. M.

It's a really good mall to find some great bargain shops. They have a wide variety of shops from Miladys to Mr Price and smaller private owned boutiques with resonably priced items. Variety of food stores and restaurants is excellent. Parking is always a nightmare though, as it's not well controlled. Very busy place. I recommend only going on a weekday.

C. K.

Always busy. Convenient for people who's passing by tho. Shops close early. Parking is very congested (only parking that has space to maneuver vehicle is undercover but that's far away)

R. D.

The mall is looking great after it has recently received a revamp. New larger cash crusaders inside.

J. M.

Hometown Mall. Pleasant atmosphere. Good value and variety at Osmans. Grocery shopping: There is a choice between Shoprite and Boxer Superstore...

A. D.

Lots of affordable shops. Some of the best deals. Great prices. Easy and safe parking. Lots of public transport to the mall from all over Durban. Well presented shops. Lots of eateries. With the best variety of food.

A. Q. C.

Great parking space

E.

The Phoenix Plaza offers a great variety of shopping outlets to satisfy shoppers of all types be it a spice enthusiast to spices to footwear to clothing (western, eastern and other types) to getting a meal on the go to buying daily groceries and many other shopper use cases. If you are in Phoenix the Phoenix Plaza is a definite go to place.

A. C. M.

Good family shopping time

R. T.

Visited Roman's pizza, ordered veg and a chicken pizza, chicken was not spread out property on the dough, with the result half was cheese, we also had to remind the cashier to check as our pizza was ready, because he called 2 awaiting numbers after us, then he apologized

R. N.

Always busy centre, has a variety of stores to shop at for the whole family. Noticed hub closed down there, was a great store 🤷‍♀️ have your family butcher, clothing stores, banks and many more stores as well as restaurants. Convenient place to find all u need under 1 roof.

M. G.

We had no problems. Lots of people. Full of energy. Lively. It is the soul of Phoenix community. They will need a new plaza. Many bargains. Just parking takes forever to find. This shopping mall sees thousands of people a week.. You can buy any thing . Clothing food and other essentials here.

M. N.

Beautiful 🥰😍😍🥰 Problem is public transport, you can't go to some certain places with your requested cab.

G. M.

This KFC they very unprofessional, they made me wait for my Uber eats order for more than 45 minutes. I'm a disabled,I was sitting in the car outside in front of the store,and my son was inside waiting for my order,of which I was notified by my apo that it's ready for collection. My son told them and showed them my phone,they confirmed that yes they can see the order but it's not ready, we waitedmy son went to sit in the car in the front paking,after 15 minutes he went in,but my order was nowhere to be seen or found, he waited,but all the staff went to the back now no one was helping,mind you it was very quiet day. Up until I sent my husband to go look what's happening as we were waiting abiyt 45 minutes,he found my son waiting and there were all at the back now ,the staff. Now my husband came back to me in the car to check if I really had an order on my phone,I gave him the phone to take in store with.eventualy a manager came out and only to find the order lying in the oven where they keep the ready orders, I was so angry because it's hard to understand why they failed to check on the ready orders if the order in question was there? Instead of making us wait and wait. The staff there are very bitter,need to be trained again about customer service. I was there on the 16 November 2022 and I bought for R240 via UberEATS pickup service.

a. n.

Convenient for public transport users. It's clean, shops close late, accommodating those who come back from work late. This mall covers all areas of need, from banks, clothing, household and a huge range of fast foods

e. n.

No matter the time of day, Phoenix plaza is always crowded, getting in & out is truly a task. What was once a convenient place to go has now come a crowded place you can't even get into. Once you get into the plaza, the shopping experience changes & things become a bit easier but always at the entrances of the plaza, there's always a congestion.

L. H.

This place has got to be the busiest. Always looking for parking

N. N.

Doesnt really feel safe to shop at this centre

B. N.

Been here after a long time. Was surprised to see so many new stores. The clothing stores are tops. Branded clothing at reasonable prices. Some of which you wont even find at the Gateway stores. Nice place to visit.

D. N.

always busy as this is the only available shopping complex in the area, plus there is a taxi rank, lots of retails shops, Fridays some of the shops are closed from 12.00 to after 1pm as these are Muslim owned and they go for prayer...so if you want to shop, go early ...Convenient and neat

A. L.

Plaza is a place where you go if u really need something.. It has a lot of useful shops. I like the clothing shops and shoe shops personally... There's also restaurants if u feel hungry after all that shopping. Generally always busy that's why I give it a 3 star rating

N. M.

Was a great Indian shopping hub, parking always an issue espescially weekends.Now it's too busy and sometimes not worth the frustration trying to enter or leave the mall. Best suited for the locals in the area

T. P.

It's a good place to shop child and disability friendly

m. s. (. F. G.

Believe me I want to give it 5 stars but I believe in 6 months to a year it'll get there cos in the past year or 2 it has changed and for the better. Its cleaner and more organized. Also safer. Good place to be.

N. D.

Pay toilets, and limited parking is an inconvenience.

N. N.

The place is very accommodating

S. G.

Shopping experience is their business.Always packed during the day also busy in the afternoon since they are situated within Phoenix area. They have many shops,restaurants,takeaways.There are many garages nearby.The police station is not far. Exiting the mall during busy hours is hectic and stressful.You must be patient.

Z. G.

It's a convenient place to shop at. Variety of clothing shops and variety of restaurants and supermarkets. If you live close by then I recommend this place because you will find all you need in one place.

s. b.

Easy to find no matter where you are coming from. Plenty safe parking and something for the whole family. Great restaurants fantastic food Its not shopping its an experience.

s. k.

Great shopping mall everything is centered nicely. Easy to access and public transport is available right on site

S. P.

A convenient venue for the residents. Many retail and dining outlets. Not very many choices. Getting out of the complex is a major problem. Management should review the customers concerns. Inside the building it is cluster phobic.

m. l.

Well done

H. S.

No beggars. No outside private vendors. Shop at leisure with ample walking space. One problem though, insufficient parking space in front of shops, staff should park at under cover parking freeing up parking space for shoppers.

S. Y.

It is really busy recently and it is not a good idea to there at all because of COVID. Try your best to find another place to do your shopping as it is a corona hotspot and there is virtually no social distancing in and around the plaza. Please stay safe, covid is real.

T. M.

Lovely and easily accessible, variety shopping experience within the heart of the town

J. R.

Ya well it's a decent experience. Plaza has its pros and cons. Like any other mall

c. s.

My favorite place to shop as it's easy and convenient to shop at every day and has a variety of food stores to eat at. My children also love the opportunity to shop there as it's so close to home.

R. A.

I'm a regular guy at this mall. Love to frequent this place. Always a pleasure to shop here. But the mall is small and overcrowded

R. K.

Well done.need to improve in security

L. P.

Good atmosphere, friendly shop assistants, affordable prices

M. “. M. S.

Gorgeous💐🥀 Mother's day 2021 inspired. Backdrop👌🏻my kids and I took amazing pictures.

A. J.

Hustle and bustle of people out for a bargain or two. Numerous shops, especially Indian quisine & attire. Not sufficient parking space. Ramps for wheelchair mobiles. Many vagrants hanging around. Security for your vehicles.

R. M.

It's ok all round good experience but its was strangely the securities guards that made me upset it actually was closer to giving a 2⭐but thats not fair to the mall coz they really are ok

z. g.

It has many other malls in close proximity. It has a wide range of stores. There are many stores that offer reasonable prices. They have undercover parking. All different banks and atms are available.

M. M.

Everything was good, only problem couldn't find transport it was 19:00 they said transport is finished

A. M.

Haven for thieves & beggars, which makes shopping unpleasant & dangerous, even the security is nowhere to be seen & does not even come to yr aid in a robbery

S. Y. K.

Extremely busy after covid. Pension pay out days are the worst rather go to conobia.

f. b.

Awesome service from 1 particular individual Mr. SHANE..which is more then I can say for the manager,, awesome SHANE, look forward to deal with u again

G. T.

I loved the place it's nice and big and it was my first time going in there.

S. L.

Near to home and have quite a few shops there but it would be nice if they could have Woolworth there then I can do all my shopping one place.

P. R.

I can get just about everything that I need. Only thing we need is a Woolworths store and Edgars stores thanks god bless you have a blessed day and take

M. A.

If you are looking for great bargains vist the Phoenix Plaza. Everything is cheap and affordable but you would need to shop around and spend time in this mall and you will pick up good bargains.

R. G.

Thank God Super market

S. Z.

M. K.

M. N.

I'm very busy

N. Z. (. W.

What good?

B. N.

opened later in the arrows

Q. Z.

What good?

J. N.

Topz

a. m.

It's okay

D. d.

Aww

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