Reviews about Ocean Basket Kenilworth Centre. (Restaurant) in Cape Town (Western Cape).

Ocean Basket Kenilworth Centre

1090 Customer Reviews

95 User Comments

Restaurant

Seafood restaurant

Family restaurant

Mediterranean restaurant

Sushi restaurant

Shop 118, Kenilworth Centre, Doncaster Rd, Kenilworth, Cape Town, 7708

Details

Information about Ocean Basket Kenilworth Centre, Restaurant in Cape Town (Western Cape)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

Map

Opening hours for Ocean Basket Kenilworth Centre

Peak visiting hours

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Reviews of Ocean Basket Kenilworth Centre

S. D.

The service was great. We were attended to immediately. Our food was given after a good amount of time and very fresh and delicious. Our waiter checked on us regularly and just gave us overall good service. Thank you Abdul Aziz!

R. K.

Great store as far as Ocean Baskets go. It's big, light and airy and service is decent. It can get busy at times, but when it's not busy then food arrives very quickly. It's right at the one entrance also, so a nice place to take elderly or mobility challenged people for a meal. William is a fantastic waiter.

M. V. T.

Ocean basket has a Delicious Double Deal birthday special this week 8th-14th July for R94. My friend and I decided to give it a try. Could opt for either fish and chips or fish and half chips/rice. Being 1pm, I was surprised that it wasn't so busy. However, the cold weather could have contributed to that. Fatima served us and we explained that we were on a hour lunch break, so she made sure we got our food quickly. I wasn't too impressed with the fish as it was grilled angel fish and I found the texture to be a bit hard. She explained that most customers enjoy angel fish when it's in season. I think ocean basket should give their customers a choice between at least 2 types of fish. Other than that, a very pleasurable lunch break.

M. L. M.

Even when you order as a TakeAway the food never disappoits . Truly my fav Ocean Basket so far

S. S.

Waited in line about 20mins before given a table as they were extremely busy however, the service was great. Got out starters less than 10mins and our mains withing 15mins. Food was good. Calamari was a bit rubbery.

F. S.

Excellent food. Great atmosphere, could even watch a bit of rugby highlights, will always be back.

Q. D.

Lovely atmosphere and friendly staff. If you go when it’s quiet then service is very speedy. Special mention to our wonderful waiter Aziz Abdul who made our experience smooth and enjoyable. He offered service with a smile and was quick and efficient despite managing a couple of other tables. He took down our order with memory and it came out fast and perfect. Great experience.

M. B.

We had a very enjoyable afternoon. Catching up with friends while getting wonderful service from our waiter William who served us with a smile. What a lovely afternoon

a. k.

Good size restaurant..food was excellent and arrived quickly and hot..our waiter Taariq was friendly, attentive and made sure we were all comfortable.. will be back soon

R. G. -. H.

Fast delivery of food, great customer service. At first we were a bit disappointed to hear this specific restaurant no longer stocks oysters. However, the meals were great and all in all a very pleasant experience for a Friday Evening.

J. B.

Everything was great. And I want to say thank you to the waiter Fatima she was amazing 👏 ❤️

Z. I.

The service was excellent the waiter Spencer was very helpful and friendly 👍

R. K.

I'm not a fan of Sea Bream after eating this. It had a weird smell and aftertaste to it. The others, as usual, were good. The food took pretty long to be served when there were not many tables at the time we arrived. Most probably, there is only one chef in the kitchen. It took about 40-50 minutes for the food to arrive. Overall, it was okay.

b. g.

Food was so good, i cleaned my plate. Service was fast and proffessional. Atmosphere was pleasant. 9/10 Would recommend. Our waiter (Francisca) was very accomadating and made us very welcome.

R. S.

Ocean Basket Kenilworth never disappoints. Always the best quality food, exceptional service ( Francisca ✨) and super friendly staff. Thanks for amazing service.

S. M.

The food and atmosphere was great, but most of all the service I recieved from my waiter Francisca was phenomenal. She made the whole experience 10 times better to have such friendly and efficient service. It made coming out in the rain to eat so worth it. Will definitely be coming back with this service. Keep up the great work Francisca.

T. H.

The service from William was excellent. He is very friendly and warm hearted. Thank you and we'll see you again!

A. E.

the food was absolutely divine and William who served us was such a darling, service was amazing

S. S.

A lovely lady called francisca served us really good people skills and a pleasure to be around. Nothing we asked for was too much. Thank you

L. D. P. S.

William was an excellent server. The salmon roses were delicious!

E. J.

The waiter Spencer served us quick,and the service was excellent.Thumbs up Spencer 👍. Thanking you in advance.

N. S.

Fatima/Rachel was very impressive and I am truly happy and greatfull and can't wait to come back very soon.

A.

Waitress Fatima gave excellent service and made sure that we had a lovely time at Ocean Basket!

V. D. L.

Thank you to William for the amazing service, food was delicious and atmosphere was great

w. r.

Excellent service from Spencer, will recommend family and friends to him

s. d.

Service was amazing. Food was amazing. Francisca is the best waitress

C. L.

I visited Ocean Basket kenilworth centre with my family this week got the best service from Thandi my waitress beautiful smile she made it all worth it

M. J.

Special Thank You to our Waiter William! He gave us such an amazing service!

A. J.

He waiter is William. The service was fantastic always checking up if we sorted and happy. The food was delicious and atmosphere great. Will recommend anyone to go there and just relax

M. N. B.

Excellent service from a waiter William, he good in hospitality industry, we will be back

c. d.

We had our best platter and we had our best fish at this establishment and the best waitress we had so far, Francesca, she makes it all sensible and special

a. a.

Lovely restaurant. Fast service. Food was perfectly cooked. Our waitress Fatima was phenomenal. So friendly, hardworking and a true ambassador for the restaurant. She will definitely draw customers to come again and again🤍

M. H.

Delicious food. Amazing service from Francisca. I'll definitely be back.

A. R.

Francisca attended to our table and she was such a pleasure to liaise with that we will come back to this franchise...kudos to her. The good has improved and was delicious!

M. C.

The food was amazing, the atmosphere was great and above all great service from Spencer. The cherry on top is the manager Tinashe always with a smile and always checking up on us 😃😃😃. Keep up the good work guys ⭐️⭐️⭐️⭐️⭐️

j. n.

We enjoyed here a lot. Good portion of dishes. And they were well prepared. Especially the service, Rachel Kiwondo , she is very friendly, attentive and helpful! If I come here again, I want her to serve us again!

A. H.

It's a bit cold in the restaurant but the staff is quite friendly and the food was great apart from the sushi (maybe because I'm not a fan of sushi). Keep up the good work, always room for improvement, though.

S. M.

Wow excellent service and one of the best waiters I met. I'm an ocean basket lover but with Rachel's service I felt at home and only want to go to Kenilworth Centre OB. Excellent food and service. Thank you Rachel

S. B.

My wife and I received exceptional service from the staff of Ocean Basket in Kennilworth centre. We were particularly impressed with Francisca for her warm and friendly nature. The food was also absolutely splendid. Keep up the good work guys!

I. J.

Great service from William! The food was great

Z. G.

Rachel/ Fatima is the best of the best,awesomeness, she always welcome her customers with the most beautiful ☺ Love her , she's always happy and give good advice on the menu, this is why she is with OB more than a decade 🌟she deserves to be in management post💚

C. S.

Always a pleasure being here with lovely people around you serving food with love and care, Rachel gave us top class service, very polite and helpful. Thank you ob for giving us a lovely waiter service. Will come back again

A. P.

Friendly staff right from the entry to when we left this place. Good service and yummy food too. Attentive waiters. Our table was set up the moment we sat down . It was a busy night but enough waiters for each table. Got our orders all at the same time. We will definitely be back ocean basket kenilworth . Thank you

A. K. S.

Pleasant, relaxed post work, school and sport family meal. Francisca was a blast as we navigated inflation related prices 😅, overall 'twas a well rounded tummy filler.

H. K.

Fantastic service from William at your Kenilworth center branch. Will definitely be back!

A. E.

Tinashe was our waiter. The staff were lovely and attentive regardless. The manager made sure our experience was lovely and went out of her way for us. Fast and comfortable service overall. Great way to spend time with the family.

C. B.

Very friendly staff and I like that the restaurant serves complimentary dates and water to fasting guests still waiting on food. I would've given 5 stars but the sushi just took very long compared to the rest of the food. The person who got the sushi only got it after the rest of us finished our meals which was not great.

A. S.

The food and service was lovely. Francisca was our waitress and she made the entire experience absolutely lovely. Her customer service skills are excellent.

T. C.

William was an amazing waiter that made sure that all our needs were seen to. Great service 👌🏼

N. D.

Amazing staff, especially our waiter, Spencer, your assistance was impeccable, you were extremely helpful and friendly. Fresh food too , it arrived in less than 10mins. Highly recommend!

C. V.

Francisca was excellent food came very fast

A. K.

Great food and great service as always! Our waiter William took really good care of us. So helpful and kind! He created a great and calm eating environment.

M. C.

The food and service was excellent from both William, our waiter and Ocean Basket! Highly recommend!

s. d.

The service was excellent. Rachel was very friendly, helpful and very patient. Always a pleasure to have her as my waitress.

m. c.

The food was lovely, our waiter Abdul Aziz was most accommodating, patient and attentive. We had finicky eaters, more guests and our waiter had seen to all our needs to great extents. Huge thumbs up to the newly renovated kc branch and our stunning service from our waiter

A. B.

The food at OB and service from Nothando was excellent!

S. S.

William was our server, Excellent service and the food was fantastic as usual. Thanks KC Ocean Basket.

N. T.

Service and food was great.

t. c.

The service at Ocean Basket Kenilworth centre was impeccable from William, he greeted us very friendly and accommodated us whenever we needed him. The food was great with sufficient sauce. Definitely recommend.

W. S.

Always lovely coming to this ocean basket, lovely set up and service top class. The waiter Tinashe was very friendly and carried out his duties excellently.

A. M.

The service and food good, really enjoyed will be back again And today was our anniversary we had an excellent experience from Rachel

S. G.

Haven't been at Ocean basket since COVID, food was good and service was top notch from our waiter Tinashe, he was very friendly and very helpful.🤗🤗🤗

S. D.

The food was awesome and William was an excellent waiter. Would definitely visit again!

S. C.

My son and I had a wonderful experience at kenilworth ocean basket. We received excellent service from Abdul Aziz. Thank you so much.

r. s.

Excellent service from Fatima. Shukran

D. S.

We were especially impressed with the quality of the food when we had the take away fam platters on 3 separate occasions. The food was great and ready for collection. The waiter checks the order with u, the service is excellent. We will recommend OB kenilworth to all friends and family.

W. M.

Rachel was absolutely amazing. Her product knowledge and suggestions were excellent. Thank you for going the extra mile Rachel. Will definitely come back!!!!!

B. N.

Loved the service, the food was amazing as well. Thank you so much Fatima for being an awesome waitress ❤️❤️

D. W.

Served by Spencer. Service was great. Really enjoyed the experience. Food was fantastic and absolutely devine

N. A.

Excellent service from Rachel.The best waiter I ever came across at O.Basket.Shes not the best only,she BETA THAN THE BEST.keep up the good work Rachel

s. a.

Rachel was such an awesome waiter to have at our dinner. Great and quick service and always amazing food!

N. C.

Bought Take Aways on several occasions. Top Class. Attention to detail was excellent. Managers on Duty was excellent. Really enjoyed the meal. No complaints Will definitely be back.

S. J.

@oceanbasket_kenilworthcentre - Great service , excellent food! Our waiter Francisca was extremely friendly and hospitable . Will definitely be returning. Thank you Fransisca! 👏

P. N.

We were served by Rachel and the meal was great, & we got a great customer service. We're definitely coming back again.

L. G.

William our waiter, was a delight.

N. P.

My son and I had an awesome time. The food was good and the drinks too.

g. s.

William was an excellent host, food was amazing and the atmosphere was serene and relaxing!

N. N.

Had a wonderful lunch, with a very pleasant waitress (Francisca) serving us. Thanks OB Kenilworth ☺️

K. W.

Spencer gave us good service and food was excellent

S. H.

E. G.

I. I.

Z. G.

M. S.

Service was excellent. William our waiter was friendly and made us feel at home. He was always checking up on us. Thank you William 😊

I. F.

An amazing experience because of the friendly service from WILLIAM. I immediately noticed his welcoming face and assistance to the T.. He was amazing !!

F. C.

Thank you for the excellent service , FATIMA, the seafood is so tasty, I'm pretty sure I just grew gills!!! 😁

C. T.

William the waiter was friendly and very helpful. The food was amazing,fresh and very tasty.

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