Reviews about Pedros Phoenix. (Restaurant) in Durban (KwaZulu-Natal).

Pedros Phoenix

901 Customer Reviews

93 User Comments

Restaurant

Chicken restaurant

Fast food restaurant

Portuguese restaurant

Shop 45, Phoenix Plaza, 19 Parthenon St, Phoenix, Durban, 4068

Details

Information about Pedros Phoenix, Restaurant in Durban (KwaZulu-Natal)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

Map

Opening hours for Pedros Phoenix

Peak visiting hours

Monday

Tuesday

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Sunday

Reviews of Pedros Phoenix

S. B.

Really love the food, I enjoyed my viva meal there. They have good customer service, the waitron treated me with care and respect. Big up Pedro's!

P. M.

The food was great, really enjoyed customer service I received from the waitron especially Jay. He wad very nice and served us really well.

L. M.

Pedro's Phoenix is conveniently located at the Phoenix Plaza. The establishment has seating but can get quite difficult to get seating during peak days (e.g. 25th, 31st). The food is good, as are the friendly staff. Overall, you will enjoy their menu.

S. D.

The food was good and the customer service I received was excellent, the waitrons and cashiers are very friendly. Really enjoyed having my meal there!.

M. B. C.

The service was great! Staff were extremely friendly. Food was served on time. Overall it was a good experience.

k. A.

Enjoyed having my meal there, it was very nice. The waitron treated us with care and provided an exceptional service.

S. S.

I was not the only one one with a problem and when I went to order there were 2 different customers that was extremely angry . I think the owner needs to rethink his stuff that scream at a customer in a different language and quality products

n. N.

The food was great and the waiters and cashier's were friendly,I can say that their service was excellent.

V. C.

The waiter,waiter outdone himself,we were welcome in good manner,there was a chair for our toddler,the service was excellent,except that there was no electricity in the shop

M. J.

The food was great and they have excellent customer service,the cashiers and Waitrose were very friendly.

M. G.

Great customer service and honestly speaking, I enjoyed my meal there.

N. N.

Pedro's chicken is one of thebest chickens I have tasted so far. I enjoyed dining in at Phoenix plaza and they provided me with excellent customer service.

Z. M.

Enjoyed my meal at Pedros phoenix plaza,they have excellent customer service especially the waitrons.

J. m.

Enjoyed their service and really loved the food. Big up Pedro's!

M. S.

The food was tasty and customer service was excellent.

B. N.

Loved the good and they have excellent customer service.

S. M.

Thanks to Jay for the lovely services he was so friendly we got such a good service

M. B.

Food and service out of this world thank u guys

S. M.

Jay provided us with excellent service. The food was great too.

M. M.

Great customer service! The food was nice and the atmosphere was great.

J. S. n.

Food was amazing.. just thought way I like it

s. n.

We had a great experience, Jay (waitress) was perfect, the guy have a marvelous customer service and he knows the culture of the Company. He's very good from now on my family will always comes to the same store for great experience.

n. S.

The food was awesome and the stuff or Watton were friendly and kind.

S. G.

Philie shes always give me good service when o come to pedros keep its up darling

C. M.

Food came very fast while still hot well-done guys

N. T.

The she served me is good and the food is very nice

P. P.

I would like to thank The Manager of Pedro's Phoenix plaza , Mr Ravi, for handling my query in a very professional and polite manner. Keep up the great work.

M. A.

The service was great thank you sma

D. I.

The meal was so delicious and everything was nice ever since I've been eating at Pedro's my food was always on point but the was this day I got so less sauce but it happens once and the cashier told me that it won't happen again and it provided and proven tthanks

K. s.

Rating : Jay Super friendly Jay , amazing service. No doubt ! ..we will be coming back just because of how great you render your services through Pedro's dine -in ..

O. M.

There is a watron nondu that girl will rise up the name of the store wow wow what a good service iwish ican go there every day

Y. M.

The service was so good and I really enjoyed my meal the rice was absolutely 💯 😋 I will always be there at Pedro's

Y. G.

Great place! I’ve never had an issue whilst being here, regardless of sitting down or ordering a take-out

b. s.

Well done phoenix plaza food quality always perfect compared to other branches no matter how busy the store is keep up the good work

S. N.

Good day I am Rodney Naidoo, today 22/03/2024,firstly thank you Siza for that excellent customer service, you are one in a million, the meal was fantastic, above all you are a patient and understanding person,I've ordering my meals from you over the year and your service gets better and better all the time thank you with your service, you make a bad day a good day with the perfect service and a delicious meal.

S. N.

Meal was the best and the staff is so kind And thanks to Zandile Phoenix Plaza Pedros she gave us the best service

Z. Z.

Food and service was amazing it was my first time coming here bt u need more space

K. R.

Jay's Service Was Spectacular. We Hope To Pay A Visit To Pedro's Again With The Great Service Of Jay

B. M.

The food was good and they provided me with excellent customer service.

M. A.

Hi All, I would like to give a special appreciation to Siza from Pedro's Phoenix Plaza. She has always assisted me with a smile to my special request herself to back grillers to ensure my meal is done to exactly 💯 of how I requested. Always friendly in during busy peak hours. I've never experienced excellent service like this in any other outlet. Thank you Siza.

s. m.

The food was good and they have excellent customer service.

a. A.

Was very impressed with the food and service there today. Food very well presented and tastes great.

V. M.

The food was great and they provided us with excellent customer service.

N. M.

Best meal BBQ souce😋

N. S.

Keep up the good work guys no matter how busy the store is but u always deliver best in everything

C. P.

Good atmosphere. Well waiter who served us and very helpful.tops

N. M.

best service n good quality compares to other stores

A. S.

Food is nicely prepared. The staff are are not very friendly... Let alone knowledgeable or helpful. Never order a delivery... As it takes upto 2hours!.... To get to your home.

N. T.

Service n food quality is in another level thank u

P. M.

Pedro's Phoenix Plaza would be highly recommended by me as the service offered and the protocols followed during this Covid period is something worth bragging about. Food was prepared very quickly and overseen by polite and friendly staff. I had interaction with the manager Pravin and he was professional and well spoken. He briefed us on all the services your store provides including the call and collect process it works to my advantage which saves time. He handled other customers situations with such expertise and ease. He is surely an asset to your company. Well Done to his team. Expecting same continuous service from this team.

S. P.

They are very friendly and helpful. The food is reasonably priced.

P. P.

Best experience it was my first time coming here

T. N.

ZAndile was the best smile and everything service perfect food great

S. B.

I would like to thank the staff of pedros phoenix plaza for a great meal and excellent service I woke up this morning having a craving for spicy giblets so my husband decided to indulge me and buy the giblets aswell as a full meal it was delicious, excellently prepared I truly enjoyed this meal and I commend you guys on excellent service I will definitely be visiting again. Thank you 👌

S. N.

Friendly staff always smiling

N. G.

Good service Pedro's plaza wow

N. L.

Service is amazing thankc to my girlfriend

N. S.

Thank you to Mpume Waitro for the delicious food

N. Z.

L. N.

T. R.

n. C.

The food was awesome, and they provided me with excellent customer service.

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