Reviews about OneDayOnly.co.za. (Other) in Cape Town (Western Cape).

OneDayOnly.co.za

2070 Customer Reviews

91 User Comments

Other

E-commerce service

Old Castle Brewery, 6 Beach Rd, Woodstock, Cape Town, 7925

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Information about OneDayOnly.co.za, Other in Cape Town (Western Cape)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

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Opening hours for OneDayOnly.co.za

Reviews of OneDayOnly.co.za

R. W.

I've been very happy with all of my orders and returns from OneDayOnly. I order from them almost weekly and recently had a very pleasant experience in returning a robot vacuum cleaner that Faith M helped me with. I'm very happy with the pleasant experience that ODO created for me. Thanks again!

P. D.

OneDayOnly.co.za never disappoints! 🛍️ The range of deals is always impressive, and I love browsing the site to find great products at unbeatable prices. The app is user-friendly, and the checkout process is seamless. My orders consistently arrive on time, and the quality of the items has been excellent. I’m so happy with the service and look forward to finding more amazing deals! Highly recommend.

C. W.

I recently ordered an item from OneDayOnly that arrived defective. I reached out to their support team, and Byron was incredibly friendly and helpful. He promptly coordinated with the third-party supplier to get the issue resolved, and everything was sorted out smoothly. It was such a relief to have great customer service, especially from someone as professional as Byron. Thank you, OneDayOnly, for making it right!

S. M. S.

I have bought a few items from OneDayOnly which I have as exceptional value. Recently purchased a luggage set & previously some excellent red wines. All top draw at great prices. Look, browse & choose your bargains!

T. M.

IG: Tumii_mazabani Absolutely amazing experience shopping deals. On the first day I was able to browse fantastic choices and selected a mini handheld vacuum cleaner. Everyday there is so much to find. Household, clothing, misc. It's an exciting browse. The delivery was earlier than expected which is a bonus. Tumi Mazabani

S. S.

Stellar Service Alert! Nathan was an absolute superstar! Attentive, kind, and incredibly understanding. His communication was flawless, and his service was truly above and beyond. OneDayOnly, you've struck gold with him! Don’t ever let this gem slip away.

N. N.

The Best site for Best Deals. They always have daily deals. I bought a watch I’ve always wanted to buy when i found it on daily deals i was mind blown how much i saved. Delivery was quick and the convenient of the site is amazing. It is user friendly and saves a lot of time.

N. A.

Every morning when I wake up, I head straight to this app🤭 I check the products they have for the day and see what I can buy with their great deals 🤩 This app is so convenient! You get everything you want all in here, from everyday essentials to furniture AND electronics! Not to mention the daily deals, every 24hours, you get different products with different discounts. Discounts that can sometimes go up to 100% off!🤯 The delivery process was fast and hustle free. All my products were carefully packaged and nothing was broken.💯 Amazing deals all in one room 🔥👏🏽 If someone could live in an app, that person would be me!😂🔥🔥 Download it, don’t think twice 💙 @Lovely_Alaika

F. S.

OneDayOnly is an amazing online store to find really good deals on lots of stuff - I love it! I feel like a little kid everyday I visit the app to see what new deals I can find. The ordering process was simple and easy, and I got my goods within a week of ordering. Will definitely continue to shop here

R. K.

OneDayOnly is one of my favorite online stores. I've been buying from them for almost 4 yrs now. They have anything and everything ... and so far, everything I've bought is of excellent quality. What you see is what you get. These guys are my "Add to Cart" obsession. December that past, 90% of my Christmas gifts were from them. Everything was purchased online and delivered to my door, in great time. This was my hubby's favorite part. No busy mall and crazy running around. My only advice is; don't take too long to checkout, their items on sale, sell really fast or someone can snatch it from your basket 🤭🤦‍♀️ I wait for the new sales that get loaded at midnight and then pray that my items remain in my basket till their amazing lunchtime special 100% recommend them...you will get addicted to this 😎

R. F.

I had an item, which was not great quality. I arranged for the return and requested a refund. Byron was such a great help, with constantly updating me with the process. Was great service from him.

T. 4.

I had a great experience with onedayonly attending to my email about my order that was canceled by a mistake. My problem was resolved quicker than I expected. I give you 5 stars for that, thank you for resolving it quicker.

L. A.

I ordered a Chromecast online and some days later, after I had confirmation that the item was on its way to me, I realized that the item was not what I needed. I already had the older Chromecast. On Sunday morning I send an email asking if I could cancel the order and before the end of the day the order was canceled the process to repay me was initiated. All of this on a Sunday! This professionalism is beyond what I expect and gives me confidence in the site and their credibility. I will not hesitate to buy through their site again.

M. T.

I have used OneDayOnly.co.za multiple times and have never been disappointed. My deliveries have arrived within 5-10 days in perfect condition, & the discount on goodies that I need make this a website that you can’t sleep on! I can’t wait to order from them again.

R. M.

One Day Only continues to surpass my expectations! The deals I find on their platform are irresistibly good that you can't ignore them! I've been using ODO since 2021 and I have never loved an online shopping platform like I love ODO! Definitely a staple platform to get your hands on incredible deals at a steal!

D. V. R.

My word, what Fantastic service I received from OneDayOnly. I was assisted by Byron who was not only helpful, entertaining but kept me informed step for step about my purchase. As I was lekker nervous to try a new site, I have not been disappointed. OneDayOnly for the win.

F. K.

Fantastic service! My bag was thorn on the inside and it was within a week that the provided me with a new one. They are amazing and very helpful

V. M. M.

I am very impressed with OneDayOnly. I frequently buy from them at notable discounts and the service is top class. Furthermore, they have a relatively low delivery fee in comparison to other online retailers. Another point that's worth mentioning is that they take cyber security very seriouusly. Though I am a frequent buyer, in my recent purchase, I had issues with the payment where I ended up trying different cards. Their finance department flagged this. In order to release my order, I had to provide identification in order to verify that I am indeed the owner of the card. This really made my day as we can never be too careful in this digital age. Also, the lady who contacted me (Zimkhitha) was very professional and overall, very lovely to deal with. Overall, OneDayOnly is an outstanding company that deserves all the stars and I highly recommend doing business with them.

A. B.

Super positive experience with onedayonly customer service. Had to return a pair of shoes I bought threw them. The friendly man on the watz-up call line was quick to answer and help and the next day they were at our house to pick up the shoes. It was not even a full day and I got my payment back. Wow! Thank you onedayonly!

A. N.

Great gratitude to your whole CX team who assisted with this query and return, the communication was clear, concise, prompt and efficient! Just wow!! I really feel you guys are the benchmark and others can learn from you!

N. M.

The company is amazing no complain so far ,the app is easy to us with good deals and Byron he is a good asset to your company as well with him in the picture you guys can go far

A. S.

Excellent products and good prices. Just a regular problem applying vouchers, which gets sorted very quickly. Otherwise a very pleasant experience.

T. M. G.

I've been shopping with OneDayOnly.co.za for over 5yrs, and I can tell you - you'll not receive greater service, nor better deals on mid-to-higher-end-ranges anywhere else. Their service is always impeccable, and speedily resolved. Products are of the highest quality and always delivered intact and fully functioning, and well within their stipulated delivery periods. I make use of their fashion, tech, home, health and accessories categories most - and couldn't be happier. Keep it OneDayOnly! :D

d. k.

Have been buying from Onedayonly and its been amazing. The delivery is fast and reliable, the products comes as per description and the discounts are my favourite thing about the website. Will I buy from them again? Certainly. #loveonedayonly

M. S.

A million star rating for OneDayOnly. Effecient customer service. Quality goods at amazing prices. A bargain hunter's playground.

C. P.

Found really good deals i wouldnt find elsewhere - swavorki earrings for a girlfriend, very hard to get wine at amazing costs! I can only hope a quicker shipping solution comes but they are true to their stioulated 8 - 10 days. And all motions of transactions are easy to see (even to the extent of me contacting the deliverer itself) and the app is easy to use. OneDayOnly is a great service/store/app. Its improved my experience of modern shopping.

M. P.

Absolute pleasure doing business with this company. Always good products and no issues with returns ever.

D. C.

Needed to refund faulty headphones, customer service team helped tremendously. Quick response time, no hassle or stress, exceeded my expectations for something like this.

M. K.

I've been a ODO customer for a few years now (every morning you guys wake me up!) and this is by far the best customer service I've ever had. Keep up the great work!

R. A.

They say you can only tell how good a company is by how well they handle a bad situation. One Day Only (together with their supplier) sorted out a faulty product pretty well.

C. K.

I had a a return on a product and the customer service at One Day Only was amazing. I was kept informed the entire time and even when I had to send the product back again.. they were friendly and did everything to keep me happy. Thank you. Especially to Shanice :)

E. R.

I have been a client for a few years and appreciate the great service. Speedy feedback on queriea and communication on orders.

D. d. P.

One Day Only’s customer service is the best. I created a few log-in problems for myself due to my own negligence and ignorance with passwords. A quick and friendly response by Cathy V to my query and a few emails later all was well. Their support is certainly as good as their products!

J. B.

Always a pleasure dealing with One day Only. Had some real bargains from them.

A. K.

OneDayOnly is absolutely the best. They solve queries immediately and gives detailed feedback. Will always buy with them.

L. C.

Best service ever..I bought myself a beautiful watch ⌚️ and it was damaged during transit..I logged a return complain with them. Wow the service I got from the team especially Hlomla it was amazing..And I got to keep the damaged watch...Thank you so much for the excellent service..keep up the goodwork...

Z. v. A.

So grateful for the extremely friendly and helpful support. Nathan was very kind and assisted me as quick as possible.

s. m.

Hlomla provided great service. Great service on communication and getting the service provider to deliver missing items. Appreciated!

C. A.

Love this platform, great specials and quick and easy delivery process, and the support team is inpressive

C. B.

I buy frequently on One Day Only - some really good deals, efficient delivery - and returns are easy if the item isn't suitable.

S. K.

I had a query not addressed in the FAQs. I sent an online query and within an I received a response. Excellent customer service!

N. C.

OneDayOnly is my favorite place to do my online shopping and I always find the best deals that’s why I love OneDayOnly and it makes me excited to receive my products !! 😃😍☺️🥹🎉

Z. M.

Easy shopping, friendly service, bring those nice to haves and necessities to your doorstep, even in our outlying area, just love it!

L. S.

Friendly, helpful personnel. I've sent the wrong email to One Day Only and Byron was so friendly.

M. C.

Byron was very efficient in responding to my emails. good job

B. a. L.

I enjoy buying from Onedayonly and so far I am happy with the items I bought ☺️

A. L.

I really love oneDayOnly not only are they giving affordability and quality but definitely convenience, I highly recommend oneDayOnly.

S. L.

My sale had gone through twice by mistake, I asked for a refund of the one, which was done straight away. Thank you for the prompt service.

L. T. D.

Their customer service is top notch. At one point I got the wrong item and they were quick to help and recently the delivery guy was extremely rude and provoking, they were as usual quick to help to resolve the matter. I am happy with your service guys.

C. P.

I have yet to have a bad experience with onedayonly. If the product isn't right it's so easy to arrange a return by either courier or drop off. The fact that I can have my orders sent to the clicks 5 minutes away, because I have to work to clearly afford my onedayonly habit, is super convenient. Yes you can chose what you want it's what they have on the day but those deals are worth it. Love this company!

J. K.

OneDayOnly rocks when it comes to returns and customer service. Unfortunately the product I ordered was not compatible with my phone and ODO had no problem arranging the collection and reimbursing me, all within a week. Shanice was a superstar

C. O.

Insane deals, effective service and good products. The only down side I would have is the delivery time. Nonetheless you can’t have a good deal and complain about a little wait.

A. S.

The staff at OneDayOnly always, always provide amazing service. On the rare occasion that a product has to be returned, they keep you informed until your query is resolved. I'm also addicted to their app. It's the 1st app I open every morning, looking at their amazing deals. Thank you OneDayOnly!

R. Z.

The best shopping experience and client service, top class ❤️

W. T.

I got what I ordered with no challenges. And the deals were crazyyy I must say!😭👌🏽

L. C.

Always have had terrific customer service from One Day Only! Their staff (especially Lané) really make all the difference and One Day Only is my preferred online retailer (just wish that there sales would last more than 24 hours).

L. M.

Great service and helpful staff, keep it up 👍.

M. P.

Excellent and sufficient service and such helpful staff always. Forever a One Day Only fan-girl.

K. H.

The customer service agent, Hlomla M, turned what I thought would be a nightmare into a dream! I had to return an incorrect product that had been delivered for my wife for our anniversary. I expected it to just be returned and not replaced but Hlomla went above and beyond to contact the suppliers and get me the actual product I ordered and just in time for my anniversary tomorrow. I was informed every step of the way and wasn't left in the dark. A huge THANK YOU to Hlomla M for the assistance.

S. S.

I had a small issue with product that was delivered, but the support team at OnedayOnly quickly resolved it. Very good and friendly service!!

N. B.

I was short-delivered a dble-bed base set, and you’d def notice because of the box sizes. But nearly a month later and with the amazing assistance from Ntokozo, the missing bed base was tracked down and delivered . Really professional,understanding & polite

J. L. T. B.

On two occasions, I have needed to contact ODO Customer Service. Both times, my queries were dealt with promptly, efficiently, politely and with a dash of humour. Our municipality should get some in-service training from ODO!

S. L.

Great customer service and support. I was refunded and received the item for free after receiving an item in error. Unexpected and refreshing to receive such excellent service. Thank you OneDayOnly

T. Q.

They are very efficient and if you have a query they deal with it as soon as possible . One Day Only is the best.Thank you kindly for dropping of my 2nd 3in1 dock station.

E. K.

Amazing customer service. Never been disappointed and quick to resolve any issues. Highly recommend!

L. B.

lovely deals. customer care agent was awesome. only downside was waiting longer than the given ETA.

J. S.

Purchased a Telescope ,unfortunately I purchased incorrect model. OneDayOnly sorted the return and refund quickly and efficiently. They come highly recommended.

j. b.

I contacted the customer service late yesterday evening to inform them that I haven't received items as advertise. Sam email this morning first thing and the missing item is on it's way. Sam, thank you for your excellent service and keeping me in the loop. You are a real assist to your company

C. M.

Thank you so much Ntokozo, They must make you a manager, truly appreciate your efforts

I. M.

I bought a product on OneDayOnly. Apon recieving it, it did not work. I log a return and in a matter of minutes got a mail back that they are sorry, that my account has been refunded with the full amount and that without demanding the product back or ckecking it. Excellent customer service every time i engaded with the, Thank you onedayonly. I would recommend you anyday to everyone. Keep up the good work. Loyal Customer Ilse Pelem

C. F. F.

Amazing experience from OneDayOnly I will definitely order again

M.

Had a few issues with merchandise being second-hand or packed incorrectly but I received a full refund in both cases, including the shipping for one. A Graham helped with the latter, very much appreciated. Great customer service. :)

D. H.

Always deliver items on time, were extremely helpful with a return I had and refunded quickly, definitely a place where you can shop safely! And if you EVER have an issue the returns process is smooth and easy, customer service is second to none

G. C.

Catherine was amazing, from the start to the end. This is the first time that a return was done seamless without any issues. She made it all worthwhile. Thanks so much for your professionalism

J. I.

One day only customer care is extremely friendly and helpful. They were efficient in resolving my issues with a product supplied by a third party. strongly recommend doing business with them because I have only ever had positive experiences.

E. S.

Hi there, I ordered some things, which when I received them turned out to be something that I actually didn't want. Totally my fault, the product was as mentioned on the website. I requested that it could be returned. Product was quickly collected and refund issued. Great service. Thank you!

L. E.

What an absolutely wonderful company to work with. The courier lost my package and after numerous follow ups with them I wasn't any closer to a resolution. Contacted OneDayOnly and within 1 day my issue was resolved. Thank you to all involved.

V. B.

Excellent & prompt service from Nastassja Damon. I purchased the wrong earpods cover and they reversed order pronto. Yes they will remain in business for a very long time as backup service is critical. Good luck!!!

D. E.

Unbelievable service. Thank you to all in Customer Service, but most particularly, Dominique. You bent over backwards to ensure that I received a problematic order and each mail I sent was answered within hours. No wonder I am such a happy, very regular customer.

M. I.

Sohil was absolutely fantastic! Immediately contacted and helped me and I really appreciated his feedback.

R. K.

Excellent service

D. B.

J. S.

J. T.

C. P.

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