Reviews about Film Gear Accessories. (Other) in Johannesburg (Gauteng).

Film Gear Accessories

63 Customer Reviews

23 User Comments

Other

Camera store

Shop No. GF29, Marble Towers, 72 Von Wielligh St, Johannesburg, 2001

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Information about Film Gear Accessories, Other in Johannesburg (Gauteng)

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This place has excellent reviews, indicating great customer service. Highly recommended!

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Reviews of Film Gear Accessories

K. S.

Thought a curved reflector yesterday on the 19th September and got it today on the 20 September 2024. I’m happy with the fast and reliable customer service 🙏

E. E.

What a pleasant experience. The online shop worked well. I was advised as soon as payment had cleared. Tracking details for the order were sent to me within two hours of my order. The staff kept me in the loop at all times via whatsapp. I can strongly recommend this business.

C. R.

I had travelled to South Africa from Australia and on day 3 of my 12 day safari holiday, I discovered a problem with my camera battery and needed an urgent replacement. I made an online enquiry on the Sunday with Film Gear Accessories who had what I required. Whatsmore, Xolani agreed to bring the battery to the hotel in Johannesburg that I'd be staying at for one night, the next day. The price was terrific and Xolani arrived on time with the battery already charged!! Thanks to Xolani's willingness to provide fabulous customer service, a pending catastrophe was averted! Thank you!🙏

R. V. W.

Fast service and easy to contact. Very professional. The product works good

T. C.

I had an extremely positive experience with Film Gear Accessories! It is clear that staff (the staff member I corresponded with was Xolani) and management are deeply concerned about client satisfaction. I was in the the most unfortunate situation of having had shattered my telephoto lens. On doing a bit of research, I found that Film Gear Accessories carried my exact replacement lens, previously owned, but in mint condition. I sent a WhatsApp message to the shop asking if they could 1) hold the lens for me until I was able to travel to Johannesburg (about a week or two later), and 2) deliver it to me via courier to the airport area in time for my departing flight. Xolani was extremely responsive, answering any questions or concerns I had about the lens or delivery process immediately. Unusually, they even agreed to let me pay for lens in cash (Rand) upon delivery. I believe this took special permission from the manager of the store, and I am most thankful the manager allows this. The lens was delivered exactly as promised and was in precisely the condition described. I am truly grateful to this shop for salvaging my trip, since photography is my primary expression in travel, and I had many more months of travel left. I was devastated when my lens broke, but I am forever grateful to the staff of Film Gear Accessories for alleviating my crisis with professionalism and efficiency. Special thank you to Xolani for coordinating every detail and being incredibly responsive to my every need. Awesome little shop! They stand by the quality of their products, and I am happy with the replacement lens!

D. P. G.

Just ordered a camera online all the way from Port Elizabeth and it arrived in great condition. I would strongly recommend this place

R. B.

Awesome and very fast service, thanks guys. Will definitely come to you if I need photography gear again 😉

O. M.

I bought a camera and those people offered excellent service

T. M.

Bought high standard lens, and it came quickly in an excellent shape.

M. N.

What an amazing shop and staff! I needed a new battery (fully charged) for my camera because you know, life happens, and mine gave up on me the day of an important shoot 😂 I phoned Film Gear Accessories and they had one, fully charged! Thank the Lord 😂 I stayed on the phone with the employee as I was starting to get worried because I couldn't find the shop and kept going in circles. This man ran out with a card machine, my new battery and the biggest smile on his face to meet me in the middle of the road, and sell me this battery, so I can grab and go 😲 when I was done paying, he said "now roll your window up and get out of here" - concerned about my safety too! In the 3 or 4 frantic calls I made, I forgot to get the employees name. But I will DEFINITELY be supporting them again, as their customer service is beyond compare! Thank you so much for being my savior yesterday!👏🏻