Reviews about Vodacom Shop West Street Old Mutual Precinct. (Cell Phone Store) in Durban (KwaZulu-Natal).

Vodacom Shop West Street Old Mutual Precinct

409 Customer Reviews

91 User Comments

Cell phone store

Cell phone store

Cell phone accessory store

Internet service provider

Mobile network operator

Telecommunications service provider

Telephone company

Shop 65, Westguard House, Mutual Mall, 303 West St, Durban Central, Durban, 4001

Details

Information about Vodacom Shop West Street Old Mutual Precinct, Cell phone store in Durban (KwaZulu-Natal)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

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Opening hours for Vodacom Shop West Street Old Mutual Precinct

Reviews of Vodacom Shop West Street Old Mutual Precinct

D.

Neville from Vodashop Cresta is the example of a Great Sales Consultant. He made sure that my upgrade was dealt with from the time I had issues with cancelation of out of stock devices; right up to ensuring I get better devices at a far better deal. Quick and hassle free.

I. B.

slow in providing customer support & have to explain a simple cancellation 5 times before understanding is reach. customer experience is the key to any business success. operations management starts & ends with the customer.

n. k.

Was contacted by the store to do my upgrade, got there and the paperwork was generated and the phone was ready. In and out in 15min. Awesome!!! Well done Maxwell!!

Y. M.

Very Friendly staff helpful and kind I had a problem after leaving the store and I called them. They were accommodating and were helpful.

P. H.

The repairs process has a bit of a loophole. Had to intermediate between Vodacom and Insurance myself but received great service from Keanu and Shane this morning. Just waiting for my repairs qoute in order to submit my claim with FINRITE.

M. B.

Haven't been at this store in a while but when I needed a tablet for xmas Riaan went teally out of his way to find me one and kept me updated via Whats App until it arrived. Thank you very much

N. F. N.

Well mannered and patient sales reps. They understand insurance and know exactly what to do. But just be wary of an up sale !

J. M.

I love Vodacom but some of the service assistants in this particular shop are not so welcoming. Looked at us like we were some kind of wanted criminals, we just wanted to be served

d. j.

Customer service leaves something to be desired but when you find the right person - service is excellent!

J. M.

Very helpful and friendly staff. Have been a loyal customer for 10+ years 🙂

M. G.

The staff are amazing promptly sorted out my problem very polite friendly group of staff

M. O.

I'm very pleased with the service I got from Garren he was very kind I'm 95 years old and I really appreciate the kindness of the young man

R. F.

Helpfull staff. Can recommend Enslin, always friendly and helpfull. Goes out of his way

M. M.

Service was a bit slow but staff as friendly and professional which made a big difference.

F. B.

Good service thanks for the help you guys were very friendly . Regards neely ndlovu. Good service today thanks Regards maria

M. L.

Generally friendly and covid aware. Problem stemmed from poor call Centre advice but staff here solved easily

W. S.

Decent place. Good service, not always the best product range in terms of mobile covers.

R. A.

Out of all of the Vodacom shops that I have visited the store in (Upper Ground) Cresta has to be the best - great service, very helpful staff.

P. B.

Great service from Nathi. Systems were a little slow due to power and internet issues.

E. V.

Service by Vaughan was fantastic, he was super helpful and knowledgeable.

L. D.

Really friendly and helpful staff! Special thanks to Tebogo and the sales team.

M. B.

It's a phone shop.

C. S.

Received the best service from Keanu Botha when taking out a new contract with a new device

K. C.

Great place with superb service especially from Neo and Trisha

M. V.

Bianco assisted us with our requirements. Thank you Bianco.

S. R.

Very going service , I love the friendly vibe

l. a.

Extremely helpful and friendly staff.

A. D.

Friendly helpful staff , pathetic insurance broker company

H. A.

Good mall to visit. You will everything you need there.

S. R.

Very helpful. Great service

J. S.

Very good and friendly service!

L. S.

Very helpful and friendly staff.

P. V. D. L.

Fast service and had stock of wanted items

M. C.

Wilfred is a treasure. Couldnt ask for better help

t. w.

Friendly and efficient service.

K. L.

Pleasant, patient and very helpful.

J. H.

Excellent customer service

h. h.

Really awesome service

P. M.

Good customer service!!!

c. b.

Thanks faerial kind serivce

B. v. C.

Friendly and informed staff

V. K.

Thank you for assistance Wilson

S. C.

Helpful

Q. E.

Okay

A. J.

Excellent service

m. l.

Y.

T. I.

S. M.

U. B.

S.

s. j.

A. E.

F. A.

N. H. b.

R. J.

B. O.

C. P.

C. R.

P. d. S.

f. d. c.

T. V.

P. K.

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