Reviews about Hirsch's Struben's Valley. (Appliance Store) in Roodepoort (Gauteng).

Hirsch's Struben's Valley

1769 Customer Reviews

92 User Comments

Appliance store

Home goods store

Appliance store

Bed shop

Electronics store

Furniture store

1 New Century Ave Struben's Valley, Roodepoort, 1735

Details

Information about Hirsch's Struben's Valley, Appliance store in Roodepoort (Gauteng)

Here you'll find location details, hours, peak times, contact information, photos and real user reviews.

This place has excellent reviews, indicating great customer service. Highly recommended!

Map

Opening hours for Hirsch's Struben's Valley

Peak visiting hours

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Reviews of Hirsch's Struben's Valley

F. S.

First time at Hirsch's and was not disappointed. Wide range and great prices. Our salesperson Liza was absolutely wonderful and very knowledgeable as it made our decision much easy. I would highly recommend a visit and I will be sure to make that my first stop the next time we looking to upgrade our appliances.

N. R.

Thank you Rowan for always giving the best advice on all appliances and for the excellent customer service. Your product knowledge is impressive. Thank you for always making sure that we have peace of mind with every purchase. I look forward to shopping with you in the future.

U. M.

Hirsche's always offers a great selection of products for my home and more importantly the after sales service is great. Whenever I need help, Lykan always goes above and beyond and advises me on the best products to choose. I highly recommend them purely for their product choice and warranty/after sales service alone.

M. N.

Just want to say thank you to Liza for helping us so efficiently yesterday. We were looking for a new washing machine, and due to her knowledge we walked out of there with the best option one can buy. Thanks Liza it was great to have you helping us.

B. J.

Vanitha Chetty was absolutely amazing. From the front door she helped us find exactly what we needed. The store is also amazing. They were able to give us an extra discount on a product because of other products we were buying.

C. T.

Best prices and most importantly best customer service and satisfaction I experienced here at Hirsch's. The sales team is friendly and professional without being in your face and trying to overwhelm you. There is Walter, a young handsome sales person who is knowledgeable, friendly with a witty smile on his face. Very skilled and a great attitude with a lovely sense of humour. Walter, you rock. There is nothing more annoying when asking a sales person a question and you know already that the body appears at work but the mind is absent almost like the government.... Back to the store. The store is huge, easily accessible, wheelchair friendly, and offers a broad range of household items including fancy fridges and kitchen appliances up to the cute little kettles with the whistle noise once the water is boiling. One can find a nice range of inexpensive up to expensive items, Hirsch's caters for every wallet situation. Lots of secured parking is available also and it is situated right behind Makro where I went first. But the sales person at Makro suddenly left me to talk with other customers who were already with a sales person. This is disrespectful and unprofessional. Maybe they should learn from Walter... My experience with Hirsch's was outstanding and really enjoyable. ✨

C. R.

This store is well set out. A wide range of appliances. I was looking for a fridge. Assisted by salesperson Anele Masum. He was very knowledgeable regarding the different brands and the functionality according to my needs. He went above and beyond in helping me choose the right product. Be sure to look out for this gentleman in store. Would definitely shop here again.

M. S.

I recently had an exceptional experience with Hirsch’s Struben’s Valley ! Their employee Gugulethu Makhubo provided top-notch service with a smile, going above and beyond to ensure my needs were met. Her professionalism, expertise, and kindness made a significant impact. She truly listened, offered personalized solutions, and followed up to ensure everything was to my satisfaction. I'm so grateful for her outstanding service and highly recommend her to anyone seeking salesperson assistance. Five stars isn't enough - she deserves ten!

K. P.

I was in hirschs Steuben’s last week to get my skyworth 32”, Anele Masum wasvery nice to me and he explained some of the things I didn’t know regarding the Tv and also recommended I get a tv box for my old one. really appreciate the customer service I received and the price too. I appreciate it especially to anele

G. L.

Great assistance from Liza. Not only did she help source our item quicker than we thought, but arranged for delivery the next day. Appliance was delivered bright and early the next day. A big thank you to Liza!

B. N.

Absolutely stunning store. Great variety of quality products. Friendly staff and clean store. Salesman Reece has been patient and very informative.

N. D.

Hi, I'd like to say thanks to Thuso for the exceptional service I received . He was extremely helpful and had very good product knowledge. His definitely an asset. I hope he receives recognition on his great customer service .

A.

Amazing service from this store. Friendly staff, great products and excellent product knowledge from the staff thanks for the great service, will definitely be back and refer my family and friends 👌👌

I. L.

I have been dealing with Sashi Singh for many years. He has always been more than willing to go the extra mile. Always willing to share his expertise with a customer. Sashi allows his customers to always make an informed decision regarding their purchases. A hardworking individual always ready to assist . Its is a pleasure dealing with Sashi. I highly recommend Sashi to be promoted when positions arise in the company. An asset to the Hirschs family. Isharn

B. M.

The store was convenient as everyone is falling over to assist you. You really do feel wanted. However a keen interest in 1 salesperson by thr name of Thuso - calm and collected, he kindly advised me on thier new products and I ended up purchasing something I had not intended to buy. Decent Store. I can recommend it to family.

S. K.

Lakin’s service was absolutely incredible! Was with me from the beginning and kept me in the loop till the moment my fridge got delivered. Thank you so much and I’ll definitely be back.

G. W.

Omg what brilliant service from Maureen!! Thank U so much for the advising me and making sure I was choosing the best item for my needs. You will be sure to see me again. Thanks again Maureen

R. R.

Amazing customer service from Hirsch's Strubens Valley, with lovely sales people that go the extra mile to assist, Thank you Sam for all your help, it was a pleasure visiting the store.

T. V. S.

I visited the Strubensvalley branch and was assisted by Maureen. Great service and listens to the customer's needs. She's calm and her product knowledge is great.

M. A.

Excellent service. Salesman Selwyn well informed about their stock and is always willing to assist. It is rare when employees go beyond the call of duty. 10/10

D. F.

I came into the store about 4 months ago , was assisted by the friendliest sales person Maureen. I have since then made it a point to come back as I am now upgrading my entire kitchen, Maureen has has been so amazing, even on her day off she made time to get me the best quotes. Thanks to Maureen once again for turning a tideous shopping experience into such a pleasant one. Its staff members like her that really makes shopping at Hirsch's such an amazing experience. I am definitely recommending my friends and family visit hirches strubens valley .

J. P.

Want fast and productive service for finding your household needs? Get in touch with Tshepang, very helpful and found what I needed within seconds, thank you for your productive service Tshepang !!

J. S.

At Hirsch i assisted by Shupie whowas incredibly knowledgeable about the products and took the time to understand what I was looking for. She provided excellent recommendations and patiently answered all my questions, ensuring that I was completely satisfied with my purchase. Thanks Shupie

M. O.

Liza, assisted me with choosing the correct appliances and with exceptional services I can really recommend her in every sphere abd knowledge to all products that I have purchased.

l. g.

Thank you Tasha Pillay for the excellent service and expertise. We will definitely be back to purchase more items from you.

C. K.

Very helpful and friendly staff and they have a wide range of products from different companies. Pleasure to shop here

M. M.

I can kindly say I am so happy with the great service I got from Gugu Mukhubo, I came in store clueless about washing machines,but all thanks to her because now I bought my 9kg Front loader machine. Thanks Gugu

P. M.

Great service from teams , from the sales to collection , very professional and with great ethics In the sales , I enjoy being saved by Tasha most of the time, She's such a genius ❤️

T. D.

Went to Hirschs this past weekend and was greeted with a warm smile by Esther. Her assistance was greatly appreciated she took her time to going through various makes and models with. Great service positive attitude will definitely be back. Thank you Esther

R. E.

I was Assisted by Anele..he was on top of his game and gave great customer service.he is so efficient and loves what he does.I will definitely shop in your store.

n. 1.

With my visit to Hirsch's, to book in my coffee machine, I was positively welcomed by a warm smile, and excellent customer service by Shravani Govender. She has never kept me waiting and was always open to answer questions, even after hours. I accolade her work ethic, and overall attitude towards helping people. I always appreciate somebody that makes the experience that much easier. Thank you for all of your help Shravani :)

E. K.

I was very happy with the service provided from the sales consultant Will highly recommend to other people

D. H.

I went to Hirsch's this morning and walked into an amazing staff member by the name of Emmanuel, who greeted me with a big smile and asked if he could help me . I proceeded to tell him what I was looking for he was extremely helpful and took me straight to a staff member by the name of Elanche, who was in the department that I was looking for they both went out of there way to assist me with big smiles and a amazing attitude. I haven't been in to a retail shop with staff as helpful and amazing as the two of them Thank you, Emmanuel and Elanche, for an amazing shopping experience in your store Regard Donita Harris

B. K.

I was completely impressed with Anele's professionalism and customer service, he made my shopping more easier and the product is worthit.

M.

Anele at Hirsch's Strubens Valley provided exceptional service. He was attentive, well-informed, patient and made sure I found exactly what I needed. His professionalism and friendly demeanor made my shopping experience a pleasure. Highly recommend his assistance!

b. h.

Thank you to Rowen, your service is excellent!! Keep up the good work and thank you for assisting us.

C. D. P.

Thank you Tasha for exceptional service. I do recommend her for anyone that is looking for quality products and services.

S. v. P.

I have excellent service from Liza Heunis very helpful and really take time to show me all the different models of dryers. Because she really goes out of her way to explain everything of the different machines it was difficult to choose.she is an excellent sales lady and knows the appliances very well

R. S.

Excellent variety, good value, competitive pricing While you at Hirchs Strubensvalley pop in to the Designbyu store to complete your purchase of Home Décor and Solid wooden furniture

R. I.

I was very pleased and happy with the service I was offered by Shaheen at Hirsch's struben's Valley. I went to the shop looking for a stove to buy of which he advised me on various types of stoves better than the one i wanted. please inquire for him when you are in the shop. he has excellent service

J. S.

Amazing service from the sales person Rowan, he was very helpful and had good knowledge of all the product's.

P. L.

Shout out to Shupie. The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from Shupie. Thank you.

R. P.

Absolutely beautiful store with friendly and knowledgeable staff. Great prices and wide variety of quality products. Definitely will be shopping with Hirschs going forward.

J. G.

Got served by Tirhani, amazing service. Amazing cashier. Pays very well attention to details and so friendly.

K. J. B.

Liza was an amazing customer service and was extremely efficient and quick with getting us sorted.

E. N.

Lakin's customer service was phenomenal. Her patience and product knowledge was exceptional and I was able to find what I was looking for.

N. N.

Thank you Shupie for the good service, I really like my new fridge..

R. M.

I had an outstanding experience working with Emmanuel at Hirch's Strubensvalley. He was incredibly knowledgeable about the products I was interested in. He took the time to understand my needs and recommended the perfect solution. Emmanuel's professionalism and friendliness made the entire shopping experience a pleasure. He went above and beyond to ensure I was happy with my purchase, and even followed up to make sure everything was working well. I highly recommend Emmanuel to anyone looking for exceptional service and expertise. Thank you, Emmanuel, for your excellent assistance!

N. m.

Had great service from Lakin Theys, she is always patient whilst guiding us on the items we require from your wide selection. She is a little spicy, but makes the trip to Strubenvalley worth it. Definitely my favourite Sales Associate when shopping for homeware. 10 out of 10

K. D.

Great Service By Anele , very patient and efficient , I will definitely be coming back to see Anele

E. R.

Great selection on TVs and Appliances. Highly Recommend. Good Service

A. L.

Hirsch offers great special and products.Whenever I need help, Eljay always goes above and beyond and advises me on the best products to choose. I highly recommend Eljay his after service is also outstanding.

E. B.

Brilliant service from Lakin. Great customer service and articulation to details. Always eeesdy to ready to assist. She is an outstanding employee

P. K.

I bought a Defy Dishwasher, Shupie gave me great service on the product as I am buying a Dishwasher for the first time 🙏🏾

S. L.

They were able to source the part I needed for my fridge that no one else could help we with. Good Job

L. M.

Shout to the most amazing customer service received by Maureen in sales. Thank you so much for your help and making my purchase decision easy and your know of products was outstanding.

Y. S.

My experience with Hirsch's Struben's Valley has been exceptional from day one, second to none. We've bought a number of appliances big and small from there. My go-to Sales lady anytime, all the time is Shupi. She is such a confident and passionate professional who ensures we get quality products at the best deals. Her knowledge of products is top-notch and unmatched, it keeps us coming for more. We always receive our products timeously and what I love most is the constant, consistent communication and engagement. Not only until the products are received but also after. Their after-sales service is amazing. I'm a happy Hirsch's customer indeed!

G. N.

Good after sales service from Ronald purchased a fridge from him he helped me very well thank you so much will call again.

R. M.

Anele is a good salesman he helped me tremendously with what I needed

E. N.

I experienced very good customer service today from a sales consultant Reece, from Steuben's valley branch, he was very knowledgeable and helped me purchase my washer dryer with ease. He was very very polite and pleasant to engage with. I am an occupational trainer and my customer experience is what I always teach my delegates in class. Thanks.

T. N.

Amazing Shopping experience with friendly stuff members snd very knowledgeable sales people. Lakin gave us a wonderful experience. Will be back for more

n. n.

I recently purchased a TV from Hirsch store. The sales person Anele at Hirsch's Struben's Valley made My shopping experience to be so Amazing by explaining for me about the product in detail , making it easy to find the perfect item . My delivery didn't take time . I’m thrilled with the service I got and the quality of the product and will definitely shop at Hirsch's Struben's Valley again in the future. Highly recommended!” Thank you so Much Anele and Hirsch team

M. H.

Thank you Lisa for the great service, you are the best. Your professionalism and assistance is greatly appreciated.

l. l.

I find it easier to shop at Hirsch's because of the proper service I received from Mr ELJAY. Even after I choose wrong items or maybe I was not satisfied about the choice I made, he Mr ELJAY was very patient and passionate about his work,and I was so impressed with that results.. I felt like I was at home while shopping at Hirsch's Struben Valley,through his assistant. Thank you so much once more..

Z. G.

Shaheen is a amazing salesperson always helpful and on point..thanks for the good services

R. M.

Tasha was a great help. Will definitely be coming back to Hirsch Strubensvalley.

M. R.

Kindly assisted by mr selwyn Good customer care skills, very open patient and kind

T. M.

Had the best shopping experience at Hirschs Strubens Vally,Shupi is truly a gem. Made my shopping easy with her product knowledge

T. M.

Good After Sales Service from Thuso will come buy again

L. S.

What a great shopping experience, Esther and the team was very friendly and not only that they were very knowledgeable and helpful. The delivery guys also was very professional and helpful, they got lost to my place but they communicated and made sure to find me, Thank you so much, definitely will be back for more.

D. W.

The after service support was great and the reason for my review. Buying a product anywhere is straightforward, but the after service support is what makes or breaks the experience. The item I purchased was missing a part, I called in and spoke to Tracy, who assisted me with my sale, and she sorted me out on the same day. Impeccable service Tracy and Hirsch's, thank you!

A. A.

It was a such a pleasure buying from here all because of the salesman Shaheen he listens to what you want and his answers all your questions and concerns best service ever if you go always ask for Shaheen you won't regret it

S. F. G.

Recieved the most excellent service from Shaheen at Hirschs Strubens branch.Very polite and made sure we got the best brands for the best prices.keep up the good work 👏

M. A.

The service was incredible and I will definitely come here to Hirsch's Struben's valley again♥️💫

L. N.

Wonderful service from Anele , best shopping experience ever.

N. N.

Great service received from lakin at hirschs strubensvally

T. N.

I would like to commend Gugu for a her professionalism and efficient service

N. M.

Shupi is the best sales lady at the store, always sharing details of products and functionality, look forward to meet her everytime I visit the store

C. d. P.

Great service from Emmanuel. Thanks so much.

N. M.

Had an delightful experience working with shashi Singh. Very pleasant guy and helpful

C. O. T.

I just bought the amazing KIC for my office and it’s great, thanks to Jessica for helping me 😄

T. M.

Very pleased with the service at Hirsch's Strubens Valley. The staff is friendly and professional and they kept their delivery promise of next day at the specific time agreed. The shop itself is clean and modern and everything is grouped nicely so no walking around searching for stuff. I can recommend this store to anyone.

l. m.

Great service ever the lady was very friendly I will definitely come back...

M. K.

Many thanks to Liza for her help today. She is really very helpful and friendly.

T. B.

Graet

R. M.

High quality household appliances..

A. S.

I. C.

n. m.

B. V. D. L.

Rowan from Hirsh's is one of the best sales people I have ever met.Not only is he friendly, he also give you the best price on products purchase and always goes the extra mile to get you the product you want.Fabulous!!!!!!

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